TPB Disclosure
Information for clients and prospective clients
Angkor CA Pty Ltd (ABN 27 627 879 163), trading as Angkor CA, is a registered tax agent (registration number 25892404). Section 45 of the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires us to give all current and prospective clients the information on this page.
Last updated: 17 October 2026
Check our registration
The Tax Practitioners Board (TPB) keeps a public register of registered tax agents and BAS agents. The register shows our registration details and any conditions, sanctions or breaches on the public record.
Matters we must tell you about
In the last 5 years, none of the following has happened to Angkor CA Pty Ltd or to our director, Hy Seng:
- registration suspended or terminated by the TPB
- bankruptcy or external administration
- conviction for a serious taxation offence, or for an offence involving fraud or dishonesty
- a sentence of imprisonment of 6 months or more
- a penalty, injunction or court order for promoting a tax exploitation scheme, or for implementing or promoting a scheme in a way that differs from an ATO ruling
- an order by the Federal Court to pay a pecuniary penalty for breaching a civil penalty provision.
Our registration is not subject to any conditions.
If any of this changes, we will update this page and tell our clients within the time the law requires.
Our obligations to you
We must comply with the Tax Agent Services Act 2009, including the Code of Professional Conduct. This means we must:
- act honestly and with integrity
- act lawfully in your best interests
- keep your information confidential, and only share it with your permission or where the law requires
- have arrangements to manage conflicts of interest
- provide our services competently and in a timely way
- take reasonable care to understand your circumstances and to apply the tax laws correctly
- tell you about your rights and obligations under the tax laws that relate to our services
- keep our knowledge and skills up to date, and hold professional indemnity insurance
- not knowingly obstruct the proper administration of the tax laws.
Our engagement letter sets out the full terms of our work together, including how either of us can end the engagement.
Your obligations to us
To help us look after your affairs properly, you need to:
- give us all relevant information, completely and on time
- be truthful in the information you give us
- tell us about any changes that may affect our work for you
- keep the records the law requires and give them to us when we ask
- cooperate with our requests and meet the due dates we give you.
You remain responsible for the information in your returns and statements, so please check them carefully before you sign.
Making a complaint
If you’re unhappy with our service, please tell us so we can put it right.
- Step 1: Email your accountant with the details of your concern.
- Step 2: If it isn’t resolved within 3 business days, email our Director, Hy Seng, at [email protected]. Hy will acknowledge your complaint in writing and confirm our understanding of the issue and the steps we’ll take. We aim to resolve complaints within 14 days.
You can also complain to the TPB about a tax agent service you have received. Complaints to the TPB are made in writing using its online complaint form, and its website explains how it handles them.
For complaints about how we handle your personal information, see our Privacy Policy.
More information
The TPB’s Information for clients factsheet explains what to expect from a registered tax agent and what is expected of you.